Facilty Management and Design
Facility Management
Program Assessment and Reimagined
Facility Management
PSI will provide world-class management and operational services, signature programming, and customer experiences, as we work with your current staff or hire first-class leaders and support staff for Clubs in our network.
Strategic Planning
Program Assessment and Reimagined
Facility Management
PSI will provide a very strategic, systematic plan for sustainability for all the Clubs racquet and court sports facilities.
Program Assessment and Reimagined
Program Assessment and Reimagined
Program Assessment and Reimagined
Our team of industry leading Executive Directors and our years of experience in program design and implementation will build signature programs for both adult and youth programs. These signature programs will be catered to each individual club to meet the immediate and long-term needs of their racquet and court sports programs.
Pricing Model Assessment
Pricing Model Assessment
Program Assessment and Reimagined
We work with each facility to assess membership dues, program costs, and more to help management determine the best pricing models for their facilities.
Operations Assessment
Pricing Model Assessment
Customer Experience Plan
We will look at the overall business structure of the facility from staffing, roles and expectations, operational goals, core values, mission and vision statements, pricing models, HR policies, membership structure, and more.
Customer Experience Plan
Pricing Model Assessment
Customer Experience Plan
We like to refer to this area as connecting the community and your members to the facility. This is where socials, leagues, and events become the emotional tie that a customer or member has to your facility. We look at everything that impacts your customers experience and implement a plan that drives loyal, raving members.
Staff Development
Racquet Shop Assessment
Racquet Shop Assessment
PSI looks at all your positions, current job descriptions, roles, expectations, staff, goals and adapts these to help fall in-line with our PSI standards that have proven success across a variety of disciplines in our clubs. We provide on-going development of your entire team, both on the court and off.
Racquet Shop Assessment
Racquet Shop Assessment
Racquet Shop Assessment
We assess your product lines, staffing, pricing, selection process, processes, display areas, and more. We have managed some extremely successful retail stores and will work with you to implement systems and structures for the same success.
Facility Design
Racquet Shop Assessment
Facility Design
We help facilities create great member/ customer experiences. A full facility assessment which includes but not limited to; welcome center, tennis shop, outdoor lounge areas, court seating, landscape, court lighting, building remodel/upgrade, and more.
New Amenities
New Amenities
Facility Design
We understand that facilities offer a wide variety of amenities these days to retain and grow their membership. We have worked with several facilities to add pickleball, bocce, POP tennis, padel, platform tennis and more, to their court sports programs.
Professional tournament operations
Day to Day Operations
Community Involvement & Outreach
Day to Day Operations
For years we have operated some of the largest and most successful tournaments on the WTA/ATP/ITF/USTA tours. We will bring that success to you as we implement innovative and profitable solutions that have proven success around the U.S..
Sponsorship
Community Involvement & Outreach
Day to Day Operations
Our team has secured some of the worlds largest corporations. We are ready to work with you and your community to get valuable support from businesses and individuals around the region.
Community Involvement & Outreach
Community Involvement & Outreach
Community Involvement & Outreach
Our purpose is to operate an event that is embraced and showcased by the entire community. We want it to be an event that the region looks forward to hosting each year. Our outreach into the community is second to none. We look to engage the community in a variety of different ways, from service organizations, non-profits, charities, youth programs, at risk organizations and our schools to name a few.
Fan Engagement
Fan Engagement
Community Involvement & Outreach
We have partnered with one of the most innovative platforms in all of sports, TennisONE! We are thrilled to be bringing on TennisONE for our streaming services and fan engagement! We are really changing the way our events and those that want to partner with PTI impact that game, the fans and our sponsors. Stay tuned for some exciting new, innovative elements to all of our PTI tournaments!
Entertainment
Fan Engagement
Entertainment
Your tournament will become an event with tennis remaining the focal point. We will engage with demographics that may never step in your door, but will be thrilled that they did.
B2B & B2C
Fan Engagement
Entertainment
We provide a variety of ways for businesses to engage in B2B and B2C interactions during the event. At the same time we take care of your hard cored tennis fans as well as your casual ones.
Hospitality
Marketing and Media
Marketing and Media
Southern hospitality isn't just for those living in the south. Our tournaments are known for having the best hospitality with caring, engaged staff. We provide a variety of options to cater to your patrons, sponsors, and corporate executives.
Marketing and Media
Marketing and Media
Marketing and Media
We work closely with your team to collaborate on telling the best story of your event. We work closely with your local, state, and national TV, radio, print, social media input leading up to your event and throughout the week. We provide press releases, social media, promotional items, program assessments and more.
global development Program
Our Purpose
Our Purpose
Our Purpose
People are the most important element to the success of any organization. Our purpose is to produce the industries leading experts in facility operations, management, programming, and coaching.
We invest in people to provide some incredibly special elements and guidance to help them reach their career asperations in the racquets and sport court industry.
Our Success
Our Purpose
Our Purpose
We have over 70 years experience as executives and managers in the racquet, court sport industry and during that time we have helped hundreds of professionals attain their industry goals. Some, that means being a director of a facility, others it means overseeing one of the largest junior programs in the country, while others have seen their success in one of the top racquet manufacturers in the world. What ever your desire, we will help you reach these goals.
Global Training Plans
Global Training Plans
Global Training Plans
The purpose of the Global Training Plan is continue our success producing some of the industries best Directors. Our plan is a complete on-the-job experience pathway for all positions of your facility. We have first hand knowledge of the challenges that directors will face at their clubs as we have been directors, executives and GM's ourselves. We take this experience and customize plans based upon the needs of all that we work with.
Disney Institute
Global Training Plans
Global Training Plans
We offer to our select managed clubs a unique opportunity with Disney Institute that will enhance any organizations customer experiences. This can also be offered to any professional, leader or support staff through our Global Training Program.
Facility Design
Courtside design
Outdoor Lounge Design
Outdoor Lounge Design
Our largest project to date redesigned all the awnings, outdoor seating around the courts and added pavers to the largest residential clay court facility in the U.S.
Outdoor Lounge Design
Outdoor Lounge Design
Outdoor Lounge Design
We help facilities turn their outdoor space into a place to hang out. Our biggest project was at The Landings Club where we redesigned the outdoor lounge and all seating around their large 34 court facility.
Tennis Shop Design
Outdoor Lounge Design
Additional Amenities
We help facilities create great member/ customer experiences and it all starts with their welcome centers and tennis shops.
Additional Amenities
Additional Amenities
Additional Amenities
We understand that facilities offer a wide variety of amenities these days to retain and grow their membership. We have worked with several facilities to add pickleball and bocce to their court sports programs.
Landscapes
Additional Amenities
Court Lights
We work with facilities to reimagine what their landscaping could look like and provide an assessment and pathway to creating amazing new spaces.
Court Lights
Additional Amenities
Court Lights
Our largest two projects, The Landings Club and the Greater Midland Tennis Center, saw an opportunity for both of these facilities to completely change the way they offered lighting to their members. They now have seen the amazing results we can help provide..
Speaking and presenting opportunities
Specialty Courses
Career Pathway and Management
Adult and Junior Coaching
Need a 4 hour specialty course at your next professional development event? Scott gets Amazing Reviews!! Have another topic, let Scott know?
Specialty Courses
Finding Your Pathway to Success
Don't Forget about Us
Increasing Participation at Club
Adult Teaching Development-options
Youth Teaching Development-options
And More!!
Adult and Junior Coaching
Career Pathway and Management
Adult and Junior Coaching
Scott has 30 years of coaching from beginner adults and juniors to some of the nations top ranked juniors. Contact Scott to cover a variety of topics for you and your conference or staff development. Scott will engage everyone in attendance. Conferences or staff development at your club available.
Speaking and Presentations
5 Play Sit
Scott has 30 years of coaching from beginner adults and juniors to some of the nations top ranked juniors. Contact Scott to cover a variety of topics for you and your conference or staff development. Scott will engage everyone in attendance. Conferences or staff development at your club available.
Speaking and Presentations
5 Play Situations for Everyone
Infusing Your 10U Program
Good to Great Doubles
Great Practices Consist of These
Red ball- Your Programs Lifeblood
Tactical and Technical Elements for All
Coaching Your H.S. Players
Career Pathway and Management
Career Pathway and Management
Career Pathway and Management
Scott is getting rave reviews for his career pathway and management presentations. Contact him to speak at your USPTA, PTR or USTA conferences! Scott is also available to work directly with you and your staff.
Speaking and Presenting
What Sponsors are Looking For
Career Pathway to Success
On the Job Training
How to Keep Them coming Back for More
Building a Team
Doing the Little Things
Our Partners- Past and Present
Where we have provided our services
2022/2023 Partners-
New in 2023- Philly Open
New in 2023- Philly Open
New in 2023- Philly Open
We are excited to announce that tennis is back in Philadelphia! Coming June 5-11, 2023. We are excited to play a small part in this brand new Pro Circuit event!
Dallas Open
New in 2023- Philly Open
New in 2023- Philly Open
We have partnered with the Dallas Open as our CEO will be their Tennis Operations Manager for this first year ATP250 event!
Atlanta Open 2022
New in 2023- Philly Open
Our Partnership with TrekCCM
We will be back for our second year as our CEO continues as Tennis Operations Manager for this prestigious ATP250 July 23-31, 2021.
Our Partnership with TrekCCM
Our Partnership with TrekCCM
Our Partnership with TrekCCM
Another fantastic Pro Circuit event in California September 26- October 2. The CCTC is a $60,000 prize money USTA Pro Circuit event, and is the only professional tennis event ever to take place on the Central Coast.
Innisbrook Resort
Our Partnership with TrekCCM
Revolution Vitra S1
We are thrilled to announce our long-term partnership with Innisbrook Resort. We will be primarily focused on the U.S. Pro Women's Clay Court Championships, along with summer camp academy program for our India location.
Revolution Vitra S1
Our Partnership with TrekCCM
Revolution Vitra S1
Designed to meat the needs of Clubs, resorts and hotels. It is a perfect solution for a coffee service in your tennis shop or welcome center that has the best coffee with an amazingly easy to use system
Corvuss American Academy
Corvuss American Academy
Corvuss American Academy
Scott Mitchell brings the Premier Tennis Academy Development program to the student athletes of Corvuss. The PTA Junior Development Program is a comprehensive development pathway including the 12- and-under Evolution Kids Tennis followed by the Premier Tennis Academy program. The PTA Junior Development Program is built on a foundation of progressions. Each program focuses on specific instructions, competition, social interaction and various opportunities for practice.
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Corvuss American Academy
Corvuss American Academy
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